db899 Privacy Policy — Your Information Is Protected
db899 makes the protection of your personal information its highest priority. This policy applies to users in Bangladesh and explains in detail how we collect, use, and protect your information.
Introduction and Scope
db899 ("we", "us", or "the platform") provides a reliable online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") has been prepared to inform you how we collect, process, store, and protect your personal information.
By accessing our website db899.cam or using our services, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.
This Policy may be updated from time to time. For significant changes, we will notify you by email or via a notice on the platform. The latest version will always be published on this page.
What Information We Collect
1 Information You Provide Directly
When you register with db899 or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Payment information (bKash, Nagad, Rocket, Upay)
- Identity verification documents (as part of the KYC process)
- Bank account information (where applicable)
- Support requests and contact information
2 Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and device information
- Browser type and operating system
- Cookie and session data
- Browsing activity and time spent on the site
- Referral source (where you came from)
- Login time and session-related information
How Your Information Is Used
db899 uses your personal information only for the following purposes:
- Account Management: Registration, login, and identity verification.
- Payment Processing: Completing deposit and withdrawal transactions.
- Customer Support: Providing 24/7 Bengali live chat and email support.
- Security: Fraud prevention and account protection.
- Legal Compliance: Adhering to applicable laws and regulations.
- Service Improvement: Analyzing and enhancing the user experience.
- Responsible Gaming: Identifying problematic behavior and providing support.
- Relevant Communications: Sending important account notifications.
db899 will never send marketing communications without your consent and will never sell your information to third parties.
Cookie Policy and Tracking Technologies
3 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. db899 uses the following types of cookies:
Essential Cookies
Required for login sessions, security, and core functionality. These cannot be disabled.
Analytics Cookies
Used to analyze site usage and improve our services. You may decline these.
Preference Cookies
Used to remember your language, display settings, and preferences.
You can delete or manage cookies at any time through your browser settings. However, disabling certain essential cookies may limit the platform's functionality.
Information Sharing with Third Parties
4 When and with Whom Information Is Shared
db899 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment Processors: Payment platforms such as bKash, Nagad, Rocket, and Upay receive only the information necessary to complete transactions. These organizations are governed by their own privacy policies.
- Technology Service Providers: Trusted partners who provide site infrastructure, security, and analytics services may access limited information solely for contractually defined purposes.
- Legal Authorities: Information may be disclosed in response to court orders, legal obligations, or valid requests from government agencies.
- Fraud Prevention: In cases of suspected activity or fraud, information may be provided to the relevant authorities.
- Business Transfers: In the event of a company merger or acquisition, information may be transferred, but this Policy will continue to apply.
All data sharing with third parties is carried out under strict confidentiality agreements, and only limited information is provided for specified purposes.
Data Retention and Protection
5 How Long Information Is Retained
db899 retains your personal information only for as long as necessary:
- Active account data: for the duration the account remains active
- Transaction information: for the period required by law
- After account closure: for the minimum period required
- In cases of legal disputes: until resolution
After the specified period, your information is securely deleted or anonymized.
6 Data Protection Methods
db899 applies industry-standard security measures to keep your information protected:
- SSL Encryption: All data transmissions are encrypted
- Encrypted Storage: Stored data is kept in a secure format
- Access Controls: Only authorized personnel can access data
- Regular Security Reviews: Routine audits of systems and procedures
- Two-Factor Authentication: Additional protection for account access
Your Data Rights
7 What You Can Do
As a db899 user, you have the following rights regarding your own information:
Right to Access
You may request to know what information we hold about you.
Right to Rectification
You may request that incomplete or incorrect information be corrected.
Right to Erasure
You may request that your information be deleted, beyond what is required by law.
Right to Object to Processing
You may object to the processing of your information for specific purposes.
Right to Data Portability
You may request your information in a structured format.
Right to Restrict Processing
You may request that the processing of your information be restricted in certain circumstances.
To exercise any of the rights above, contact us at: [email protected] — we will respond to your request within 30 business days.
Protection of Minors' Information
8 Privacy of Children and Teenagers
db899 is an adults-only platform. Our services are intended solely for individuals aged 21 and above. We do not knowingly collect personal information from any minor.
We verify age during the registration process. If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.
To Parents and Guardians: If your child has registered on db899 by mistake, please contact us immediately at [email protected].
Policy Changes and Updates
9 How Policy Changes Are Handled
db899 may update this Privacy Policy from time to time. Changes may be made due to service improvements, new legal requirements, or changes in our operations.
For any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notice will be displayed when you log in to the platform.
- The "Last Updated" date on this page will be changed.
Continuing to use the platform after changes are made will be considered acceptance of the new Policy. If you do not agree with the updated Policy, you may request that your account be closed.
Privacy Contact
Your Privacy Is Our Priority
For any questions or concerns about this Privacy Policy, or to exercise your data rights, contact our support team. We provide assistance in Bengali 24/7.
Access Your Account